In the event of the death due to any cause-accident or sickness occurring anywhere in the world, except for death resulting from active participation in war or war like operations, and suicide, the benefit amount shall be paid to his/her beneficiary.

Critical illness provides payment to an insured member when the insured member is diagnosed to be suffering from the following critical illness, except pre-existing conditions, as listed and defined in the coverage commencing immediately following the waiting period (30 days).

Major Cancer, Stroke, First Heart Attack, Serious Coronary Artery Diseases, Heart Valve Surgery, Primary Pulmonary Hypertension, End Stage Lung Diseases, End Stage Liver Failure, Fulminant Hepatitis, Kidney Failure, Coma , Aplastic Anaemia, Major Organ/Bone Marrow Transplantation.

This plan is available to members aged between 18 to 60 years of age and using Ncell SIM. Coverage shall commence on the members subject to health declaration and MetLife’s confirmation.

Insurance coverage shall be discontinued immediately. To continue your insurance coverage, you must subscribe the data pack every month.

Term Life insurance shall be effective immediately upon package purchased. However, for critical illness 30 days waiting period shall apply.

Yes. This plan provides 24 hours a day and 365 days a year worldwide protection except sanction limitations.

Coverage amount shall be determined based on data pack purchased.

As declared in the KYC form Nominee details during the purchase of the package. Nominee should be nearest family relation (i.e. Spouse, Son, Daughter, Father, Mother).

One can initiate claim through claim intimation form available at MetLife website (https://www.metlife.com.np/en/support/support-center/claims-registration) or through Ncell App.

For general inquiries please to call center number 01-5970166.